FAQs

What method of payment do you accept?

We accept several major credit cards including Visa, Mastercard, Amex, Discover, JCB as well as Paypal.

How secure is your site?

Built-in with SSL-level certification from industry experts, you can rest assured that your information is safe with us.

How long will my order take to deliver?

As the products are handcrafted, we take 10-14 business days to process all orders. An email with tracking information will be emailed to you once your order is dispatched. For the US citizens, your order will take between 7 to 10 days to arrive at your doorstep once your order is dispatched. Shipping varies between 7-15 days in other parts of the world. Note: Estimated time may increase due to shipping factors such as customs inspection (if applicable), severe weather, or other unforeseen circumstances. If your order is delayed for any reason, please reach out to our support team at info@minabinebine.com to have someone look into it. We will work hard to ensure your order reaches you on time.

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 100% sure about purchasing the product before proceeding to checkout.

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact us page.

MY QUESTION HAS NOT BEEN ANWERED!

No worries! Please send us your question via our contact page. We will be happy to assist!